Privacy Policy

This Privacy Policy describes how we collect, use and disclose your personal information when you visit this store, make a purchase or otherwise communicate with us (the "Services"). By using the Services you acknowledge this policy.

Personal Information We Collect or Process

  • Contact details — name, address, billing and shipping address, phone number and email.
  • Financial information — payment card details, payment confirmation and transaction details, handled by our payment processors.
  • Account information — username, preferences and settings, if you create an account.
  • Transaction information — the items you view, add to your cart, buy, return or exchange.
  • Communications with us — what you include when you contact customer support.
  • Device information — your device, browser, network connection and IP address.
  • Usage information — how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services (including cookies and similar technologies), from our service providers and from partners or other third parties.

How We Use Your Personal Information

  • Provide, tailor and improve the Services — process payments, fulfil and ship orders, manage returns, remember your preferences and make recommendations.
  • Marketing and advertising — send promotional messages by email, text or post and show you relevant ads, where permitted. You can unsubscribe at any time.
  • Security and fraud prevention — authenticate accounts, protect payments and detect or investigate fraudulent or illegal activity.
  • Communicating with you — provide customer support and keep you informed about your order.
  • Legal reasons — comply with the law, respond to lawful requests and enforce our terms and policies.

How We Disclose Personal Information

We may share personal information with vendors that perform services for us (such as IT, payment processing, analytics, customer support, fulfillment and shipping), with business and marketing partners that help us advertise, when you ask or consent, within our corporate group, and in connection with a business transaction, a legal obligation or the protection of our rights and users. We do not sell your personal information for money.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit is shared with and processed by Shopify and by third parties that may be located in other countries. You can learn more in Shopify's Consumer Privacy Policy.

Third Party Websites and Links

The Services may link to websites operated by third parties. We are not responsible for their privacy or security practices; please review their policies. Information you share in public or semi-public places, such as social media, may be visible to others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority where they live. If you are a parent or guardian and believe your child has given us personal information, contact us to have it deleted.

Security and Retention of Your Information

No security measure is perfect, and we cannot guarantee absolute security. Information you send us may not be secure in transit, so please avoid using insecure channels for sensitive data. How long we keep information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce our policies.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, correct or receive a copy of your personal information, to restrict or object to certain processing, to withdraw consent and to opt out of targeted advertising. We will not discriminate against you for exercising these rights, and we may need to verify your identity before responding. You may also manage communication preferences using the unsubscribe link in our emails.

Complaints

If you have a complaint about how we process your personal information, please contact us. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. Where information is transferred out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination country has been found to provide adequate protection.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. The current version is the one published on this page.

Contact

If you have questions about our privacy practices or would like to exercise your rights, please reach us through our Contact page.